Bogus Better Business Bureau E-Mail Contains A Virus

If you have received a recent email from the Better Business Bureau, be on the lookout as it is most likely a bogus email that contains a virus. The Internet Crime Complaint Center (IC3) has issued an alert for businesses to be on the lookout. The email contains asks you to click on a link to view the BBB complaint details. This link contains a virus that steals passwords and banking information from the infected PC.

The email will be similar to this:


Sent: Wednesday, November 23, 2011 6:26 AM


Subject: Complaint # 22101311

Importance: High

The Better Business Bureau has received the above-referenced complaint from one of your customers regarding their dealings with you.

The details of the consumer’s concern are included on the reverse.

Please review this matter and advise us of your position.

As a neutral third party, the Better Business Bureau can help to resolve the matter. Often complaints are a result of misunderstandings a company wants to know about and correct.

We encourage you to use our ONLINE COMPLAINT system to respond this complaint.

The following URL (website address) below will take you directly to this complaint and you will be able to enter your response directly on our website:

Notice how the from address seems to indicate that it was sent from There are different variants of the from address but most are either or

If you receive this type of e-mail, DO NOT click on any of the links or open any attachments. The link usually points to a site that has been hacked and will install the virus on your PC as soon as you enter the site!

By admin